Customer Relationship Management

Customer Relationship Management

Increase customer satisfaction with faster service:

• Monitor and manage project timelines and statuses within the team.
• Provide customer support faster.
• Automated and simplified sales, service and approval workflow saves time.
• Higher accuracy and more efficient project management.
• Gain valuable insight from tracked customer data:

Gain valuable insight from tracked customer data:

• Create new leads from past sales data and analyse sales performance.
• Create relevant marketing strategies to target the right customers and find ways to improve customer experience.
• Improve service and increase conversion rates by identifying past buying behaviours.

Enhance customer communication and engagement:

• Enable immediate follow-up emails to increase chances of repeat sales.
• Easily gather customer feedback through collated emails for service improvement.

Stay connected out-of-office with Cloud

• Access customer and project or order details quickly anywhere from your mobile.