– Customised Enterprise Resource Planning System
– Automated processes with IT infrastructure (ie. self-service borrowing stations and self-checkout counters)
Results:
- Integrated modules, allowing for seamless flow of information and data across all business operations.
- Reduced reliance on manpower and reduced manpower costs
- Reduced reliance on business owners
- Reduced administrative costs
- Gained capabilities in CRM with after-sales service and follow-ups
- Gained capabilities in effective inventory management
- Gained capabilities in sales fulfilment via better sales and inventory forecasting